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Procedure

DPDPA readiness: what a grievance workflow needs before the rules bite

The Digital Personal Data Protection Act, 2023 requires a data fiduciary to maintain a grievance-redressal mechanism reachable by the principal. Instructing counsel advising on readiness should confirm the workflow, the response timeline, and the escalation path are documented, not just implemented informally.

This note is general in nature and is not a substitute for advice on the facts of a specific matter.